ORDERING
1. How do I place an order on Bomeso?
To place an order on Bomeso, simply follow these steps:
- Browse our website to find the products you would like to purchase.
- Add the desired items to your shopping cart.
- Review your order and make any necessary changes.
- Proceed to checkout and enter your shipping and payment information.
- Review and confirm your order.
2. Is it safe to order on Bomeso?
Yes, it is safe to order on Bomeso. We use secure socket layer (SSL) technology to encrypt sensitive information during transmission and have implemented strict security measures to protect your personal information.
SHIPPING
1. How long does it take for my order to arrive?
Processing time for orders is 1-2 business days and shipping time is 6-8 business days.
2. Can I track my order?
Yes, you can track your order by clicking on the “Track My Order” link in your order confirmation email or by logging into your account on our website.
3. Do you ship worldwide?
Currently, we don’t ship worldwide.
4. Is there a shipping fee?
Currently, Shipping fees within the USA are a flat rate of $7.75 for all orders. This fee covers the cost of packing, handling, and shipping your items to your doorstep. The shipping method used is reliable and fast, ensuring that your order arrives at your door in the shortest time possible. Whether you are ordering one item or multiple items, the shipping fee remains the same, making it convenient and affordable for all customers. Order now and enjoy fast and affordable shipping within the USA.
RETURN & REFUND
1. What is your return policy?
If you are not satisfied with your purchase, you may return the items within 26 days days of receiving the order for a refund. The items must be in their original condition and packaging.
2. How do I initiate a return or refund?
To initiate a return or refund, please contact our customer support team at [email protected].
3. What is the process for a refund?
Once we have received the returned items and confirmed that they are in their original condition, we will process the refund to the original method of payment within 5-10 days.
CANCELLATION
1. Can I cancel my order?
You may cancel your order as long as it has not yet been shipped. To cancel an order, please contact our customer support team at [email protected].
PAYMENT
1. What type of payment do you accept?
We accept the following forms of payment: Visa, MasterCard, American Express, and PayPal.
2. Is it safe to use my credit card on your website?
Yes, it is safe to use your credit card on our website. We use secure socket layer (SSL) technology to encrypt sensitive information during transmission and have implemented strict security measures to protect your personal information.
If you have any further questions or concerns, please do not hesitate to contact our customer support team at [email protected].